At Mozdec, we are committed to providing a smooth, secure, and efficient delivery process for all our digital products. Please read our Delivery Policy to understand how your purchases are processed and accessed.

1. Digital Product Delivery

All products sold on Mozdec are digital Notion templates available for instant download.
Once your payment is successfully processed, you will receive a confirmation email with the download link(s) and instructions on how to duplicate the template(s) in your own Notion workspace.
The confirmation email will be sent to the email address provided during checkout.

2. Delivery Time

Your digital templates will be available for immediate access after your payment is confirmed.
In rare cases where payment processing is delayed, delivery may take up to 24 hours.

3. Access to Purchased Files

You can re-access your purchased Notion templates anytime by logging into your Mozdec account.
If you face any difficulties accessing your downloads, our support team is here to help.

4. Non-Delivery Issues

If you do not receive a confirmation email with your download link, please:

  • Check your spam or junk folder
  • Confirm that your email address during checkout was entered correctly
  • Contact our support team for immediate help

5. Technical Support

If you experience any issues with downloading, accessing, or using your Notion templates, please reach out to our support team.
📧 Email: support@mozdec.com
We aim to respond within 24 hours.

6. Refunds and Returns

Since our products are instantly delivered digital goods, they are generally non-refundable.
For more information, please refer to our Refund Policy.